Social Services are available in metropolitan Atlanta counties.

The Office of Child Support Services (OCSS) offers social services for parenting time to non-custodial parents with active cases in the following counties:

Fulton, DeKalb, Gwinnett, Clayton, or Cobb County

To apply, call Families First at 404-853-2844.  Families First is the contracted service provider for OCSS.  Please have your case number ready when you call, since the intake worker will need to verify your eligibility for the program.  These services are offered at no cost to OCSS clients.

The services provided are:

  • Coordination of visitations or parenting time
  • Mediation between the parents (non-legal, non-binding)
  • Written parenting plans
  • Group parenting education
  • Counseling on access issues 

Social Services are also offered in middle Georgia.

OCSS also offers these child access and visitation services in the middle Georgia cities of Dublin, Sandersville, and Swainsboro and the counties of Laurens, Bleckley, Dodge, Wheeler, Johnson, Treutlin, Twiggs, Candler, Emanuel, Jefferson, Toombs, and Washington.

To apply, call TLC CASA at 478-275-8100.  TLC CASA is the contracted service provider for OCSS.  Please have your case number ready when you call, since the intake worker will need to verify your eligibility for the program.  These services are offered at no cost to OCSS clients.

Certified Mediators are available in DeKalb County.

These mediation services provide certified mediators to mediate between parents who have certain cases pending before court, such as legitimation.  The mediation focuses on problems the parents are having around child visitation.

To be eligible, you must have an active child support case through OCSS and the custodial parent and child must live in DeKalb County.  Services are available to those with family legal cases actively pending before the court.

To apply, contact the mediation office in DeKalb at 404-370-8194.  Please have your case number ready when you call, since the intake worker will need to verify your eligibility for the program.

Funding for all of these projects comes from grants from the Administration for Children and Families.

Child Support Services does not offer legal services related to visitation.  The following organizations can provide legal services or information.

Legal services related to visitation include legitimation and the establishment of visitation orders.  Legal help must be obtained from other resources.

1.  Self-help legal resources. For those who want to consider filing an action in court on their own, below is a list of resources. These sites have forms and instructions, which include forms for legitimation and visitation.

  • www.fultonfamilydivision.com This is the site of the Fulton County Superior Court Family Division’s Family Law Information Center. Any resident of the State of Georgia can visit the center in person at its location. The address is 185 Central Avenue, Atlanta, Ga.30303. The phone is 404-335-2789. One can receive a free, brief legal consultation with an attorney by calling and making an appointment. However, a non-custodial parent must follow the guidelines of the county with legal jurisdiction over his/her particular legal issues.
  • www.co.dekalb.ga.us/dekalbflic This is the site of DeKalb County Superior Court’s Family Law Information Center. Any DeKalb resident or person with a family law issue related to DeKalb County can visit the center at its location at 120 West Trinity Place, Decatur, Ga. 30030. The phone is 404-687-3990. Brief, legal consultations with an attorney are available for $10 by calling and making an appointment.
  • www.LegalAid-Ga.org This site is a project of the Atlanta Legal Aid Society, the Georgia Legal Services Program and the Pro Bono Project of the State Bar of Georgia. It is a guide to free legal information and services including the topics of legitimation, visitation, and custody.

A list of the Georgia Superior Court Clerks for every county is on this web site: www.gsccca.org.

2.  Legal services for hire.

For those who need to purchase the services of an attorney, contact the local Bar Association or the Georgia Bar Association at 404-527-8700 for referral to an attorney. [Editor’s Note: In Marietta and Cobb County, the Cobb County Bar Referral Office’s telephone number is 770-424-7149]

3.  Mediation services for hire.

The Georgia Commission on Dispute Resolution provides a list of certified mediators for locations all over Georgia.  These mediators will provide mediation services for a fee to the participants. For a list of mediators, see:  http://www.godr.org/portal/RegisteredNeutrals/tabid/53/Default.aspx.

Informational brochure

The Dads Matter brochure explains why it is so important for a father to be involved in his child’s life.  Click the link to view this information.

SOURCE: Office of Child Support Services